Workflow Actions

Change association label

Update labels for existing associations between CRM objects in a workflow.

Functionality

  • Target object selection: Select the type of object whose associations you want to update (e.g., Deals, Contacts, Companies, Tickets).
  • Label updating: Choose a new label to apply to all existing associations with the enrolled object.

How to use

  1. Object type selection: Within the workflow action, specify the type of associated objects you want to modify (e.g., Deals associated with a Contact).
  2. Association label setting: Select the new label from the dropdown menu that you wish to apply to these associations.

Steps for implementation

  • Add the "Change Association Label" action to your workflow at the point where an update of association labels is required.
  • Define the "Find object type" to select the associated objects you are targeting.
  • Set the new "Association label" to be applied to the identified associations.

Example use case

When a Contact is enrolled in the workflow, the action locates all Deals associated with that Contact and updates the association label on every match — for example, to Point of Contact.

Trigger enrollment for contacts
When this happens
Group 1
Lifecycle stage = Customer any number of times anytime
+
1. Change association label

Re-label all associated Deals as Point of Contact

Click to see configuration