Archive Old Support Tickets
Automatically deletes support tickets closed over a year ago and sends a Telegram notification if there are any new responses before deletion.
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Trigger enrollment for tickets
When this happens
Group 1
Pipeline stage is any of 4
V2 date entered 4 is before
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1. Branch
Check branches in order: Delete and None met.
2 branches — click to see paths
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End
Description
Deletes support tickets closed over a year ago and sends a notification to a Telegram channel if there is a new response to these closed tickets.
Categories
TicketsData CleanupNotifications
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